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Medicare Rights & Responsibilities

No matter what type of Medicare coverage you have, you have certain rights and responsibilities.

You have a right to:

  • Be treated fairly and not experience discrimination
  • Have access to doctors and hospitals
  • Get emergency and urgently needed care when you need it
  • Know what Medicare will and will not cover
  • Appeal certain decisions about your coverage or payment
  • File complaints about your care
  • Have your personal information kept private

You are responsible for:

  • Knowing when you must sign up or change plans
  • Reading all letters from Medicare
  • Asking questions, if you don't understand
  • Protecting your Medicare card and number
  • Asking your doctors and other health care providers if they take Medicare before you accept services
  • Calling Medicare if you feel a doctor, insurance agent, or plan has misled you

There are also specific rights that you have under the different parts of Medicare. Learn more about these rights.

Medicare appeals

If you disagree with a decision that Medicare makes about your coverage or payment, you have the right to appeal that decision. Learn more about how to make an appeal.

If you need help filing a complaint or appeal, you can get personal help.

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