No matter what type of Medicare coverage you have, you have certain rights and responsibilities.
You have a right to:
- Be treated fairly and not experience discrimination
- Have access to doctors and hospitals
- Get emergency and urgently needed care when you need it
- Know what Medicare will and will not cover
- Appeal certain decisions about your coverage or payment
- File complaints about your care
- Have your personal information kept private
You are responsible for:
- Knowing when you must sign up or change plans
- Reading all letters from Medicare
- Asking questions, if you don't understand
- Protecting your Medicare card and number
- Asking your doctors and other health care providers if they take Medicare before you accept services
- Calling Medicare if you feel a doctor, insurance agent, or plan has misled you
There are also specific rights that you have under the different parts of Medicare. Learn more about these rights.
If you disagree with a decision that Medicare makes about your coverage or payment, you have the right to appeal that decision. Learn more about how to make an appeal.
If you need help filing a complaint or appeal, you can get personal help.